Before you start

You need access to the monitored scope and the associated action records.

Step by step

  1. Open Monitoring and review the signals available to you.
  2. Prioritise by severity and affected scope. Open the source record to understand what changed.
  3. Review or create the associated action through the available controls. Confirm the owner, due date and expected outcome.
  4. Record progress and link supporting evidence. Keep blockers visible.
  5. Close work only when the required evidence or attributable rationale is recorded.

Interpret zero correctly

No open signals can mean no detected issues or no configured coverage. Read coverage and latest observation before interpreting zero as healthy. Check affected entity, source and observation time; severity alone is not a diagnosis.

Resolve accountable work

  1. Open the source context.
  2. Check existing actions to avoid duplicate assignments.
  3. Confirm owner, due date and expected result and keep blockers visible.
  4. Resolve with supporting information or attributable rationale and verify the state.

Configure delivery without hiding work

The header bell retains authorised actions and counts. Notification-delivery preferences affect routine email/reminder channels, not whether the work exists. Desktop delivery requires its configuration/browser permission; required security messages can remain enabled. Preferences apply to the signed-in account.

What happens next

Monitoring continues after individual actions close. Review repeated signals for a broader issue rather than repeatedly closing the same symptom.

If something does not look right

If the signal appears stale, inspect its source and observation time. A dashboard count alone does not explain the underlying change.